monarch legal group complaints
Indeed, Defendants might prefer for consumers to withdraw from the program after one year. 9 0 obj We are a debt relief /MediaBox [0 0 612 792] 2013035572001), at 4, available at https://www.finra.org/rules- guidance/oversight-enforcement/finra-disciplinary-actions?search=2013035572001.]. All photos are of models and do not depict clients. /Rotate 0 Change Your Mindset. I am thrilled that the City of Chicago is going after them. This program started in September of 2019 and has consumed a large amount of our finances. /CropBox [0 0 612 792] After accounting for Defendants various fees, consumers end up paying only a small amount into their reserves for settlement of their debts. See BrokerCheck by FINRA, James M Katayanagi, available at https://brokercheck.finra.org/individual/summary/4890437; Complaint, Department of Enforcement v. James M. Katayanagi, (FINRA Office of Hearing Officers, Proceeding No. Defendants tell consumers that they will not begin settling debts until consumers have made at least seven to nine months of payments. 32 0 obj % /Type /Page endobj Consumers who are struggling with debt care very much about how much money they will be able to save, and Defendants knowingly overestimate those amounts. /Contents [94 0 R 95 0 R 96 0 R] >> << 30 0 obj Monarch Legal Group is a law firm. In one example, Defendants collected 19% of a consumers total debtor $6,771.60during the first 22 months of a 48-month payment plan. In presentations with potential clients, Monarch representatives who in fact do not work for Monarch have explained that Monarch attorneys will provide representation and negotiate with the creditors lawyers. Thank you for the feedback. /Annots [] >> Over the course of 2 years, I sent Monarch almost $1200 per month and I stopped paying my cards as they instructed me to do. 3 0 obj /CropBox [0 0 612 792] /Rotate 0 /CropBox [0 0 612 792] The agreement also provides that Monarch will advise and represent clients in their defense of litigation initiated by creditors or collectors[. The creditor filed a motion to reinstate and for default judgment for failure to pay the settlement payments, and the consumer was left vulnerable to wage garnishment and other negative consequences. 24 0 obj Also in 2010, the State of Illinois passed the Illinois Debt Settlement Consumer Protection Act, 225 ILCS 429/1 et seq. Second, Defendants predict that they will negotiate settlement agreements at around 40% of the debt consumers owe when they enter the payment plan. Attorneys using Defendants internal case management system copy and paste the same brief notes logging Attorney Reviews without mentioning any information specific to the client. The Citys investigation indicates that even when Defendants agents negotiate settlements with creditors on consumers behalf, they do not act in consumers best interest. /Contents [138 0 R 139 0 R 140 0 R] /Contents [71 0 R 72 0 R 73 0 R 74 0 R 75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R] WebMonarch Legal Group is a private law firm and is not affiliated with any governmental agency, quasi-governmental agency, or charitable organization. 8 0 obj This company took over $25,000 from me then canceled my account, did not contact me and refuses to give me any information or any access to my online portal. endobj By the time Defendants began negotiating down the debt, the $910 debt had risen to $1,827.01. /CropBox [0 0 612 792] /Type /Page /Type /Page /MediaBox [0 0 612 792] Two hours later I was informed that I was denied due to my debt to income ratio. These firms push consumers to enroll in programs with significant advance fees. /CropBox [0 0 612 792] /Type /Page /Contents [102 0 R 103 0 R 104 0 R] << /MediaBox [0 0 612 792] /MediaBox [0 0 612 792] << Timberline entered into a consent agreement and order with the Commonwealth of Pennsylvania for violating Pennsylvanias Debt Settlement Services Act. /CropBox [0 0 612 792] << On information and belief and as described more fully below, Strategic and Monarch jointly operate the debt settlement program. endobj 48 0 obj /Resources 181 0 R Defendants hide that reality from consumers through Defendants misleading estimated payment schedules. /Resources 101 0 R Defendants documents reveal that attorneys approve settlements that non- attorney Strategic employees have negotiated without significant review. /Annots [] Current and former Strategic employees have noted that Monarchs and Strategics practices confuse consumers. >> Skip to main content Better Business Bureau Do you agree with Monarchlegalgroup's TrustScore? For example, one person complained to the City that a customer service representative hung up on him when he called to ask why his wages were being garnished. Read and understand all program materials prior to enrollment. << /Parent 12 0 R Defendants to change their business practices and would likely result in diminished profit. Typically, debt firms instruct consumers to stop paying unsecured creditors and begin saving money to settle those accounts. 58 0 obj /Annots [] Note we do not assume your debts, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. Defendants make these representations in order to secure consumers participation in their debt resolution program. /CropBox [0 0 612 792] >> /Contents [210 0 R 211 0 R 212 0 R] /CropBox [0 0 612 792] Our records indicate the company failed to respond to the one complaint brought to its attention. The Honest and Unvarnished Truth. 25 0 obj You can read the complaint filed in this case. Amount Settled: $0.00. 62 0 obj endobj /Parent 4 0 R The information on this website is not legal advice, and does not take the place of consulting with a lawyer. /MediaBox [0 0 612 792] Another consumer wrote: I requested a refund because no work had been done. endobj Defendants also assume the same settlement rate for all consumers without regard to the amount or type of consumers debts (for example, whether the bill has been sent to collections). /Contents [234 0 R 235 0 R 236 0 R] /Rotate 0 /Parent 4 0 R This is contrary to everything I was told on a monthly basis from them., d. One consumer requested that the company get a [b]etter protocol explaining to clients how they assess fees and refunds.. /Rotate 0 Angelo, Im seeing a disturbing trend where companies are waiting for clients to get sued and then dropping those accounts and rejecting account refunds. Monarchs status as a law firm also provides the basis for the companies to incorrectly claim that they are exempt from debt settlement regulations. /MediaBox [0 0 612 792] 26 0 obj >> c. Most significant to Defendants, complying with Illinois regulation would sharply curtail their abusive fee structure, discussed further in Section II below. /Rotate 0 The testimonials provided are selected from independent third-party sites. /Resources 189 0 R /CropBox [0 0 612 792] /CropBox [0 0 612 792] /Resources 141 0 R Be the first one to write one. After the first 22 months, over 53% of this consumers payments were earmarked as going to the Service Cost.. endobj This information is also relevant to determine whether bankruptcya service Defendants pretend to offeris the right path for the consumer. /Rotate 0 My wife and I enrolled in a program to negotiate our debts with Monarch Legal Group. /Rotate 0 /Contents [214 0 R 215 0 R 216 0 R] Strategic provided similar services, albeit operating under a different structure, to the now-shuttered Carolina Legal Services firm, as described in paragraph 12 above. /Annots [] /Parent 10 0 R WebThe Cohn Law Firm in Baton Rouge has more than 50 years of combined legal experience in bankruptcy, business law and business formation. We each had to appear in court on our own because one of their attorneys could not be present. The refund policy appears to exclude most aggrieved consumers. /CropBox [0 0 612 792] Through their unconscionable practices, Defendants have harmed Chicagoans seeking to get out of debt. When Defendants do negotiate a settlement payment plan, those payments typically last for many months, and for each payment Defendants charge the consumer an extra $10 (Settlement Payment Fees). We agreed to make payments for representation and assistance. Each of the lawyers on this site are either Managers, Members, Partners, Limited Partners or staff attorneys. /MediaBox [0 0 612 792] Debt Settlement Industry - Sued in RICO Complaint, Click to email a link to a friend (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Tumblr (Opens in new window), Click to share on Pinterest (Opens in new window), Defendants Debt Resolution Program and Oppressive Fee Structure, Defendants Debt Resolution Program is Designed to Mislead and Exploit Consumers, Defendants Create Payment Plans without Regard for Consumers Financial Status, Leading Consumers to Fail in Defendants Program, Monarch Lures Consumers into Defendants Debt Resolution Program with a Deceptive Refund Policy. /Annots [] 19 0 obj Atty Approved.. /MediaBox [0 0 612 792] /Filter /FlateDecode However, in at least one example the City has seen, Defendants recorded blatantly incorrect information about consumers expenses to justify high monthly payments. First, that program is most profitable for Defendants. Consumer complaints on the Better Business Bureaus website recount similar experiences: Consumers may be unable to access the typical methods for reporting attorney misconduct. The Office of State Inspector General is located at 602 North Fifth Street, Sixth Floor, Baton /Font << /Rotate 0 42 0 obj /Annots [] /Rotate 0 14 0 obj /Parent 8 0 R /Rotate 0 23 0 obj /Rotate 0 The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. /Contents [278 0 R 279 0 R 280 0 R] Both these promises appear in the Payment Schedule section of Monarchs retainer agreements. On information and belief, Defendants do not care about consumers successful completion of the plan because their up-front fee structure allows them to make most of their profit during the first year of the payment program. /Parent 9 0 R /Contents [130 0 R 131 0 R 132 0 R] They help people file for relief under the U.S. Bankruptcy Code. How to Get Out of Debt. I contracted with Monarch Legal on Feb., 2020 because I was unable to pay all of my credit card debts from a serious drop in my business. Defendants have attempted to avoid these rules by operating under the name Monarch Legal. /CropBox [0 0 612 792] /Rotate 0 Monarchs website says that the company can assist people in debt by helping them file for bankruptcy or through its debt resolution program. More egregiously, Monarch mischaracterizes the refund policy and uses it to induce consumers into joining the debt resolution program when they otherwise would decline to do so. /Type /Page The two contacts excerpted below identify James Katayanagi, an employee of Strategic subsidiary Finance Solutions, and Haider Salas, a former employee of Strategic Financial Solutions, as the consumers Law Firm Contact. Neither Katayanagi nor Salas are lawyers: [Before or concurrent with his employment at Finance Solutions, Katayanagi worked as a personal banker. << 5 0 obj /Type /Page 34 0 obj Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. In the examples that the City has seen, and on information and belief in other instances too, Monarch lawyers do not perform debt settlement work. Defendants have also completely neglected to administer the settlement. Fax (877) 300-6215. endobj Do you agree with Monarchlegalgroup's TrustScore? According to the script that outside paralegals or notaries read at these short meetings, a Monarch attorney reviews the consumers file after the meeting and calls the consumer within a few days of the meeting. /Type /Page /Rotate 0 Strategic created a wholly-owned subsidiary called Carolina Client Services, LLC to carry out the solo practitioners debt settlement program. 16 0 obj >> - 1:22-cv-03705) >> WebHow many stars would you give Monarchlegalgroup? 66 0 obj Complaint Resolution Index (CRI) Explained. Copyright 2020 Business Consumer Alliance All Rights Reserved. The city`s investigation did not reveal any /Contents [106 0 R 107 0 R 108 0 R] In the documents reviewed by the City, Monarch attorneys never rejected a settlement proposed by Strategic employees. /Count 1 << /Annots [] Attorneys and/or law firms promoted through this website are also federally designated Debt Relief Agencies. Nothing in this website is to be construed as an offer for legal services. Suggested companies. Therefore, Monarchs attorneysboth in- house lawyers and those hired on a contract basisare not engaged in the practice of law. /Rotate 0 The presentation for prospective consumers is also substantially the same: On information and belief, Strategic has a similar agreement with and also operates through Option 1 Legal. endobj This kind of attitude destroys the debt relief space for good people that want to do good things. In the first 12 months, Defendants collect their service costs and retainer fees. /Contents [162 0 R 163 0 R 164 0 R] << WebThese instructions are for informational purposes only and do not constitute legal advice or substitute for the provisions of any statute, rule, or regulation. /Parent 8 0 R >> /Annots [] /Annots [] In 2010, the Federal Trade Commission issued a final rule amending the Telemarketing Sales Rule, 16 CFR Part 310, to regulate debt relief companies that use telemarketing to contact potential consumers or receive calls in response to mailers and other advertisements. Hi Steve, I am a victim of Monarch until now for 3 years. 18 0 obj << /Parent 9 0 R /Annots [] /Type /Page WebComplaints for Monarch Legal Group. Cash Made. /CropBox [0 0 612 792] << /Contents [174 0 R 175 0 R 176 0 R] /Annots [] Monarch also requires that the clients account payments be current. /Contents [190 0 R 191 0 R 192 0 R] Strategic Financial Solutions also operates and/or works jointly with Timberline Financial, LLC, which lists the same office addresses as Strategic Financial Solutions on its website. /Annots [] /Type /Page endobj >> /Annots [] /Annots [] /Annots [] >> /Annots [] Not all clients are able to complete our program for various reasons, including their ability to save sufficient funds. endobj /Contents [110 0 R 111 0 R 112 0 R] /Parent 12 0 R Monarch Legal is unfortunately, a poorly run business that appears to be criminal in its handling of the client's money. I contracted with Monarch Legal on Feb., 2020 because I was unable to pay all of my credit card debts from a serious drop in my /MediaBox [0 0 612 792] An obligation to make oral and written disclosures to prospective consumers, including a warning that debt settlement services may not be suitable for all consumers and that consumers should inquire about other means of dealing with debt, including, but not limited to, nonprofit credit counseling and bankruptcy. 225 ILCS 429/115(a). >> /CropBox [0 0 612 792] endobj /Parent 9 0 R /MediaBox [0 0 612 792] /Type /Page The DSCPA excludes from regulation the services of an attorney engaged in the practice of law. 225 ILCS 429/10. Monarch also requires that payments in the client`s account be up to date. >> WebYour experience matters. 59 0 obj 45 0 obj /Annots [] Choose the serviceBankruptcyFDCPAFCRAConsumer LitigationOther. << /Resources 253 0 R /Type /Page /Count 52 WebMonarch Grand Vacations average salary Updated on March 28, 2023 $95,818 View Hourly Rate Per Year Individually reported data submitted by users of our website 25% $84,341 75% $108,233 $95,818 50% (Median) Highest Paying Job At Monarch Grand Vacations Document Manager - $116,392 See Other Titles Most Popular Job At Monarch Grand /CropBox [0 0 612 792] endobj << << The Citys investigation indicates that Defendants do not act in consumers best interest when creating a customized payment program. Monarch Legal Group is not responsible for the accuracy or correctness of the opinions or comments. /MediaBox [0 0 612 792] /Type /Pages /Type /Page << | Read 21-40 Reviews out of 44 /Contents [98 0 R 99 0 R 100 0 R] << endobj Acknowledging the harm that debt resolution programs create for consumers with debt and credit issues, governments have increased regulation in this area. /Annots [] endobj Illinois Attorney General Lisa Madigan said that Legal Helpers lawyers were a front to collect hefty fees from struggling consumers. Legal Helpers agreed to refund $2.1 million to Illinois consumers in a settlement. View customer complaints of Monarch Legal Group, BBB helps resolve disputes with the services or products a business provides. /Parent 11 0 R /Parent 8 0 R Consumer complaints to the Better Business Bureau show that many consumers do not understand the very limited circumstances in which Monarch will refund fees: a. Further evidencing Monarchs lack of responsiveness to customer concerns, the Better Business Bureau suspended Monarchs accreditation in 2021 for, among other things, failing to provide adequate responses to customer complaints. You can learn more about Steve. /Contents [146 0 R 147 0 R 148 0 R] /Contents [166 0 R 167 0 R 168 0 R] 342 (b) (1) and 527 (a) (1) /Subtype /XML >> /Resources 273 0 R Several days later, user r-fakhouri, likely Ricky Fakhouri, an outside attorney who has contracted with Monarch on a case-by-case basis, approved the plan. << stream WebNew Reviews Monarch Legal Group Reviews New Reviews 0.0 0 0 out of 5 stars (based on 0 reviews) Excellent 0% Very good 0% Average 0% Poor 0% Terrible 0% Latest Reviews: There are no reviews yet. /Resources 233 0 R /MediaBox [0 0 612 792] /Resources 225 0 R /S /D >> /CropBox [0 0 612 792] By structuring its debt relief program as an offering from a supposed law firm, however, Monarch purports to avoid the requirements and restrictions of the DSCPA and similar laws. Specifically, Defendants ignore consumers financial situations and seemingly do not care whether consumers can realistically finish their payment program. >> The City of Chicago brings this action to stop Defendants unlawful conduct and to make them accountable for the harms they have brought upon City residents. /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] * ekVCwIqhpjZDhWI`kN9R=46lz+5, Briggs v. Strategic Financial Solutions, LLC et al. This omission dramatically changes the savings and time estimates Defendants provide to consumers, because of the high interest rates applied to consumer debt. Well guide you through the process. Everything you need to know about man who became heir to British throne 71 years ago 1. /Title (Briggs v. Strategic Financial Solutions, LLC et al. Reg. We are scared and desperate at this point, See if this sounds like a reasonable and logical approach. Defendants contracted with a local attorney, not employed by Monarch, to represent the consumer in a lawsuit by a creditor. WebReview your credit report. But the consumer informed Monarch of other expenses, including student loans. /Rotate 0 This consumer had paid $3,616.80 to Defendants, but Defendants charged over 96% of these paymentsor $3,476.21 as fees. /Parent 4 0 R /Parent 9 0 R /Parent 4 0 R Resolution Sought 51 0 obj endobj /CropBox [0 0 612 792] /Parent 4 0 R | Read 41-42 Reviews out of 42. /Type /Page 38 0 obj An attorney responsible for the content of this Site is Timothy Burnette licensed in Illinois with offices at 211 W. Wacker Dr. #321, Chicago, IL 60606. BBB Business Profiles generally cover a three-year reporting period. endobj For example, after 10 months in a program, only 4% of one consumers payments went to settlements. The Citys investigation found no bankruptcy case filings by Monarch. /Resources 173 0 R I was reassured that in 24 moths I would be able to get out of debt and conserve if not improve my credit score. Monarch retainer agreements identify Law Firm Contacts. Those contacts are not employed by Monarch, and instead work for Strategic or a related entity. https://getoutofdebt.org//20126/how-to-try-to-get-refund-from-debt-relief-company. Then I was told I qualified for a debt consideration program. /MediaBox [0 0 612 792] /Type /Page WebMonday-Friday, 9AM - 5:30PM ET. 12 0 obj /MediaBox [0 0 612 792] On information and belief, Defendants find program participants by engaging in telemarketing, and Monarch outsources this telemarketing to Strategic Financial Solutions and related entities. /MediaBox [0 0 612 792] >> /Annots [] But on information and belief, most consumers cannot invoke that policy because the terms and conditions are restrictive and exclude most consumers. WebView customer complaints of Monarch Legal Group, BBB helps resolve disputes with the services or products a business provides. Monarch provides the law-firm faade while Strategic Financial Solutions carries out the debt resolution program. BBB is here to help. /Contents [82 0 R 83 0 R 84 0 R] endobj Given those significant fees, the consumers potential savings on the amount owed was far less than Monarch advertised and explained. Despite paying significant fees for legal services, consumers are faced with default judgments, wage garnishments, and other negative consequences. 21 0 obj >> How BBB Processes Complaints and Reviews. /Annots [] /F2 68 0 R /CropBox [0 0 612 792] For example, Monarch reserves the right to refuse to provide legal defense services if the client does not have to submit all pages of the subpoena, complaint, evidence, and briefs to Monarch and be filed within 15 or 7 days, depending on the state. DISCLOSURES REQUIRED UNDER 11 U.S.C. First, Defendants fail to incorporate their Settlement Payment Fees into the good faith estimate of consumer savings. /Type /Page /Type /Page /Resources 217 0 R Whether youre dealing with threats of foreclosure, wage garnishment, creditor harassment or excessive debt, the experienced team at Monarch Legal Group can help you get your finances back on track. WebLegal services are only offered once a Monarch Legal Group attorney has had an opportunity to review the specific facts of a case specifically indicates a willingness to take on the representation. What Are Your Spending Habits? This fee structure makes it difficult for consumers to save funds for potential settlements, increasing the amount of time that the consumer pays fees to Monarch and decreasing the likelihood that the consumer will be able to afford any settlements. /Resources 277 0 R Defendants deceive vulnerable consumers in the process. WebGoogle Business Reviews Monarch Legal Group Reviews Google Business Reviews 5.0 5 5 out of 5 stars (based on 3 reviews) Excellent 100% Very good 0% Average 0% Poor 0% Terrible 0% Latest Reviews: Professionalism 5 Positive: Professionalism, Quality, Responsiveness, Value T M Great organization that helps people 5 /MediaBox [0 0 612 792] stream /MediaBox [0 0 612 792] << /Parent 11 0 R DO YOUR RESEARCH THIS IS PUBLIC INFORMATION. In a review on the professional website Glassdoor, one former employee explained that if you say the real company name [Strategic] most people are confused as to why your [sic] are calling them. Another former employee implored Strategic to [b]e honest about what you are doing. We have since paid a large sum of money in this program as well as handled three of our largest debts on our own because we were not represented in these accounts. << /Resources 245 0 R /CropBox [0 0 612 792] /Annots [] /Contents [150 0 R 151 0 R 152 0 R] /Parent 12 0 R No statements on this website are intended to suggest or convey any guarantee, warranty, or prediction regarding the outcome of any legal matter. Can you help me please? /Contents [242 0 R 243 0 R 244 0 R] /Annots [] /Contents [258 0 R 259 0 R 260 0 R] The text of the call script for Option 1 Legal and for Monarch are the same, except for the law firm name. /Parent 11 0 R >> enquiries@monarchsolicitors.com. You also consent to the recording and monitoring of all calls to and from us and you acknowledge and agree to the terms of our Privacy Policy and our Terms of Use. << Second, Monarch attorneys apparently do not provide legal services or representation in bankruptcy cases. Briggs v. Strategic Financial Solutions, LLC et al. The City reviewed each of the three separate consumer files that Monarch provided to identify a clear pattern. /Contents [178 0 R 179 0 R 180 0 R] 39 0 obj Monarch tells prospective consumers that its client services team (which, in reality, consists of Strategic employees located in another state) will assist [customers] in arranging to speak with an attorney to provide legal advice or respond to legal questions. >> /CropBox [0 0 612 792] If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. /Annots [] I didn't know how it works, so I was explained the details and the procedures of it. /Contents [226 0 R 227 0 R 228 0 R] Regardless of how many times I have told your representatives over the phone to call Monarch Legal Group at 877-450-8853, they keep calling me and my wife. /MediaBox [0 0 612 792] /Rotate 0 /Resources 149 0 R Follow my guide here https://getoutofdebt.org/20126/how-to-try-to-get-a-refund-from-a-debt-relief-company. /Parent 8 0 R Defendants unrealistic expense estimates demonstrate their complete indifference to the welfare of their consumers. /Type /Page Monarch Law Group offers personal injury, commercial litigation, corporate law, matrimonial/family law and real estate legal services. /Contents [206 0 R 207 0 R 208 0 R] In total, those settlement fees cannot exceed 15% of the savings the debt settlement provider negotiated for the consumer. /CropBox [0 0 612 792] Web203 N La Salle St Ste 2100 Chicago, IL 60601-1226 Visit Website (312) 273-5020 Customer Complaints 105 complaints closed in last 3 years 40 complaints closed in last 12 months endobj WebEmail this Business (212) 742-0001 File a Complaint Overview Monarch Law Group offers personal injury, commercial litigation, corporate law, matrimonial/family law and real /Parent 10 0 R /Type /Page However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. 7 0 obj I was very nervous about making this move but I was reassured and put at ease with the way I was treated. 52 0 obj /Parent 8 0 R Amount in Dispute: $8,600.00 Strategics partnership with Monarch is not unique. We appreciate any help you can give. /Type /Page Save my name, email, and website in this browser for the next time I comment. /Parent 8 0 R Join the 47 people who've already contributed. /Resources 129 0 R /Resources 281 0 R /Resources 257 0 R << 36 0 obj After the entry of judgment, Defendants negotiated a settlement. /MediaBox [0 0 612 792] Third, consumer debts with balances of less than $1,000 are ineligible for refunds. Your experience matters. /Contents [122 0 R 123 0 R 124 0 R] 29 0 obj A reasonable consumer would conclude that Defendants higher fee structure is warranted because the company offers legal expertise. The testimonials reflect individuals experience with our services. /Annots [] Based on the foregoing and on information and belief, Monarch attorneys often if not always fail to provide individualized legal advice and therefore are not engaged in the practice of law. Webmonarch legal group complaints. Phone (877) 450-8853. GCS also charges a $10.75 monthly fee for payment processing., Though they immediately begin collecting fees, Defendants inform prospective consumers that it typically takes Monarch 7 to 9 months to reach the first settlement.. /Resources 249 0 R endobj WebMonarch Legal has completely shut me down. WebExcellent 100% Very good 0% Average 0% Poor 0% Terrible 0% Latest Reviews: Everyone has been extremely nice 5 Everyone has been extremely nice, helpful, explaining everything >> The Citys investigation indicates that Defendants do not employ defense attorneys and often tell consumers to defend themselves. /Resources 93 0 R Former and current employees have reported that this discrepancy is part of Defendants marketing agenda. Defendants purport to collect consumers income and expense information to determine their monthly payments. Third, Defendants fail to factor in interest rates and estimated late fees into their payment schedule. /Resources 177 0 R /Contents [154 0 R 155 0 R 156 0 R] /Parent 11 0 R WebMonarch Legal has completely shut me down. I followed the steps that Steve outlined in the blog post he linked below and I was able to get a refund of $14,000 from Monarch. /Annots [] /Annots [] >> ] As described in Section VI below, Monarch repeatedly fails to provide those services. /Contents [170 0 R 171 0 R 172 0 R] Your consent to the above terms is not required as a condition of purchasing or receiving our services. endobj /Type /Page Its deceiving, unethical and gives the Industry and the legitimate companies a black eye. endobj How to Get Your Money Back From a Debt Relief Company if You Feel Like Youve Been Scammed, What Repaying Your Debt Will Cost You in Retirement Calculator, The Truth About The Success Rates, Failure Rates, and Completion Rates of Credit Counseling, Debt Settlement, Bankruptcy, and Debt Consolidation Loans. /Type /Page
